If your pet is an existing Classic Plan member, you will have the option to renew onto one of our new Lifestage Plans when their membership is due for renewal. You will receive a renewal notice 30 days prior to their Classic Plan renewing, with instructions on how to switch over to a Lifestage Plan.
You can only switch from the Classic Plan to a Lifestage Plan during this 30 day renewal period. You are unable to switch plans outside of this renewal period.
Keep an eye on your emails for your renewal reminder or contact our Healthy Pets Plus Customer Service team on 1800 738 775 if you have any further questions.